ISO/IEC 27001 is an international standard that specifies requirements for establishing, implementing, maintaining, and continually improving an Information Security Management System (ISMS). It helps organizations manage the security of assets such as financial information, intellectual property, employee details, and information entrusted by third parties. The standard includes 93 security controls organized into four categories: organizational controls, people controls, physical controls, and technological controls, ensuring comprehensive protection against evolving cyber threats.

ISO/IEC 17020 is an international standard that specifies requirements for the competence of bodies performing inspection activities and for the impartiality and consistency of their inspection operations. It applies to various types of inspection bodies (Type A, B, or C) and covers all stages of inspection, from initial assessment through reporting. The standard ensures that inspection bodies demonstrate independence, impartiality, technical competence, and have adequate resources and management systems to deliver reliable inspection services.

Our Comprehensive Service Includes:

• Gap Analysis: We conduct a thorough assessment of your current inspection operations, organizational structure, technical capabilities, and management systems to identify areas requiring alignment with ISO/IEC 17020 requirements, including independence classification and impartiality management.
• Organizational Structure Development: Assistance in establishing and documenting the appropriate organizational structure, defining roles and responsibilities, ensuring adequate resources, and implementing management systems required by ISO/IEC 17020 for your inspection body type (A, B, or C).
• Impartiality and Independence Management: Expert guidance in establishing and maintaining impartiality policies, managing conflicts of interest, ensuring independence from commercial or financial pressures, and documenting the independence classification of your inspection body.
• Inspection Procedures and Methods: Development and documentation of inspection procedures, methods, and techniques specific to your inspection scope, including criteria for inspection, sampling methods, measurement techniques, and acceptance/rejection criteria.
• Technical Competence Development: Support in ensuring your inspection personnel have the necessary qualifications, training, experience, and technical competence to perform inspections effectively, including maintaining records of personnel competence and training programs.
• Equipment and Facilities Management: Guidance in establishing procedures for equipment calibration, maintenance, and verification, ensuring inspection equipment is suitable, properly maintained, and traceable to national or international standards.
• Inspection Reporting System: Development of standardized inspection report formats and procedures that clearly communicate inspection findings, results, and conclusions in accordance with ISO/IEC 17020 requirements.
• Management System Documentation: Assistance in preparing and organizing all necessary management system documentation, including quality manual, procedures, work instructions, records management, and document control systems.
• Internal Audits and Management Reviews: Pre-accreditation internal audits and management review support to assess compliance with ISO/IEC 17020, identify non-conformities, and ensure your inspection body is fully prepared for the official accreditation assessment.
• Accreditation Coordination: We help you select an appropriate accreditation body and coordinate the ISO/IEC 17020 accreditation process, including application preparation, document review, on-site assessment, and follow-up activities to achieve accreditation.
• Ongoing Compliance Support: Continuous support to maintain ISO/IEC 17020 accreditation, including assistance with surveillance assessments, scope extensions, handling of complaints and appeals, and ensuring continual improvement of your inspection operations.